For The UPS Store franchisees
Built around how a shipping center actually staffs
Verify your center by store number, get your address and geofence pre-filled, then run scheduling, GPS clock-in, break compliance, and payroll-ready reports. $20 a month per center, unlimited employees.
$20/month per store · Unlimited employees · Cancel anytime
Store number lookup
Enter your center number, confirm the record, and verify with a code emailed to the store address on file.
Address pre-filled
The verified store record fills in your business name, address, and map pin, so the clock-in geofence starts in the right place.
Center-oriented reports
Performance, hours and adjustments, break compliance, per-employee sales, and a sales-per-hour leaderboard.
Faster second center
Once one center is verified, adding the next one skips the emailed code and keeps the address pre-fill.
Why generic scheduling tools fit centers badly
A shipping center has a demand curve, not a flat day. Volume clusters around the carrier pickup cutoff and the after-work rush, with a long midday stretch that needs one person rather than three. Tools that assume even coverage across open hours produce schedules that are overstaffed and understaffed within the same shift.
The team is also small and cross-trained. Two to five people typically cover the counter, packing, printing, and mailbox service simultaneously, which makes a single call-out a coverage emergency. That raises the value of fast shift trades far above what a larger-format retailer would need.
And setup friction matters more than it sounds. Franchise owners are not IT buyers. Anything that requires an integration project, a data import, or a training week does not get adopted, no matter how capable it is.
What verification actually does for you
Verification is a setup shortcut and an ownership check at the same time. You enter the store number, TimelyHours looks it up and shows the matching record, and you confirm you have the right center before continuing.
A six-digit code then goes to the email on file for that center. Entering it proves you have access to the store, which is what distinguishes an owner from someone who found a store number online.
The payoff is that your business name, address, and map location arrive pre-filled. The GPS clock-in geofence starts centered on the right building, and the only adjustment most owners make is widening the radius to include the parking area.
The reports centers actually open
Reports are organized into sections built around center operations rather than generic timekeeping: performance KPIs covering sales, wages, hours, and period-over-period trends; hours and adjustments for reviewing an individual associate shifts and applying payroll corrections; break compliance for reviewing meal and rest violations and exporting an audit log; per-employee sales with category detail; and a leaderboard by items sold, revenue, and sales per hour.
The sales-driven sections depend on uploading your POS export for the period. That upload is what turns a timesheet into a labor conversation, because hours next to sales tells you whether an afternoon was slow or simply overstaffed.
Payroll is the same file. Clear exceptions, confirm the period matches your payroll calendar, and export to Excel or CSV for whatever provider you already use.
Break and sick leave rules per center
Meal and rest break rules and paid sick leave accrual are configured per store, not per account. A center in California can follow different meal break timing and a different accrual rate than a center in Texas, and neither inherits the other settings.
That separation matters most for owners crossing state lines with a second or third center. Copying settings from an existing location is the most common way to end up out of compliance at a new one.
Guides for center owners
Scheduling software for The UPS Store franchisees
Verify your center by store number, get the address pre-filled, and run scheduling, clock-in, and payroll reporting built around how a shipping center actually staffs.
Run payroll-ready timesheets for a UPS Store center
Clocks, approvals, and period math already live in one place. The last mile should be an export, not a second round of data entry.
Managing two or more UPS Store centers
The second center is where store-by-store management stops scaling. Here is what changes, and what to set up before it becomes a problem.
Onboard a new center associate in their first week
Get them on the roster before their first shift, not after it. The order of setup decides whether their first pay period is clean.
Frequently asked questions
- Is TimelyHours affiliated with The UPS Store?
- No. TimelyHours is an independent software product and is not affiliated with, endorsed by, or sponsored by The UPS Store, Inc. or United Parcel Service of America, Inc. Store number lookup exists to make setup faster for franchisees, not as an official integration.
- How does store verification work during signup?
- You enter your center store number and confirm the matching store record. TimelyHours emails a six-digit code to the address on file for that center, and entering the code completes verification. The record then pre-fills your business name, address, and map location.
- What does it cost to run a UPS Store center on TimelyHours?
- Twenty dollars per month per center, or $220 per year, with unlimited employees and no per-user fees. There is no contract and no cancellation fee. Each additional center is its own subscription.
- Can you manage more than one center from one account?
- Yes. You switch between centers inside the app without logging out, and the All Stores views show clocked-in counts, exceptions, schedules, and reports across every center you manage. Once you have one verified center, adding another skips the emailed confirmation code.
- Does it work on phones as well as a computer?
- Yes. Associates clock in and view schedules from iOS and Android, and owners and managers get a full web dashboard for scheduling, reports, and settings.
- Do you need a POS integration for the sales reports?
- No. You export sales from your POS as an Excel or CSV file and upload it for the period you are reviewing. TimelyHours parses the file, so there is no API setup or IT work involved.
Run your store on one flat rate
Scheduling, GPS clock-in, time off, bonuses, and payroll-ready reports for $20 a month per store with unlimited employees.
TimelyHours is an independent software product. It is not affiliated with, endorsed by, or sponsored by The UPS Store, Inc. or United Parcel Service of America, Inc. "The UPS Store" is a registered trademark of its respective owner.